Privacy Policy for Yacht Services Hub
Effective Date: December 15, 2024
Last Updated: December 15, 2024
1. Introduction
This Privacy Policy describes how Yacht Services Hub ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application (the "Service").
2. Information We Collect
2.1 Personal Information
- Name and Contact Details: First name, last name, email address, phone number
- Business Information: Company name, registration details, professional credentials
- Identity Verification: Government-issued ID documents, licenses, certifications
2.2 Photos and Media
- Professional Photos: Photos of crew members for service listings
- Yacht Photos: Images of yachts and vessels for charter listings
- Verification Documents: Photos of licenses, permits, and identification documents
- Marketing Content: Videos and promotional materials for your services
2.3 Location Information
- Service Areas: Your business location and service coverage areas
- Yacht Locations: Marina and port information for yacht pickup/drop-off
3. How We Use Your Information
We use your information to:
- Create Service Listings: Display your yacht charter or crew rental services
- Verify Identity: Confirm your professional credentials and business registration
- Process Bookings: Connect you with customers seeking yacht or crew services
- Communication: Send important updates about your account and bookings
- Safety & Security: Maintain platform safety and prevent fraudulent activity
4. Camera and Photo Permissions
4.1 Why We Need Camera Access
Our app requests camera permission to allow you to:
- Take photos of your yacht directly within the app
- Capture professional crew member photos
- Photograph verification documents (licenses, IDs, permits)
- Create high-quality service listings
4.2 How We Handle Photos
- Photos are uploaded securely to our servers
- Images are used solely for creating your service listings
- Professional photos help customers make informed booking decisions
- Document photos are used only for verification purposes
4.3 Your Control Over Photos
- You can delete photos from your listings at any time
- You control which photos are displayed publicly
- Document photos are kept private and used only for verification
5. Information Sharing
5.1 Public Information
The following information appears in your public service listings:
- Business/service name and description
- Yacht photos and specifications
- Professional crew photos (with consent)
- Service areas and pricing
- Customer reviews and ratings
5.2 Private Information
We never share the following without your consent:
- Personal contact details (phone, email)
- Government ID documents
- Banking or payment information
- Private communications with customers
6. Data Security
We protect your information through:
- Encryption: All data is encrypted during transmission and storage
- Secure Servers: We use industry-standard security measures
- Access Controls: Limited access to authorized personnel only
- Regular Updates: Continuous security improvements and monitoring
7. Your Rights and Choices
7.1 Access and Control
You can:
- View and edit your profile information at any time
- Add, remove, or replace photos in your listings
- Update your service details and pricing
- Delete your account and associated data
7.2 Data Deletion
To request data deletion:
- Use the "Delete Account" option in app settings
- Contact us directly at privacy@yachtserviceshub.com
- We will remove your data within 30 days of request
8. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through in-app notifications and email notifications to your registered email.
Note: This privacy policy specifically covers the use of camera permissions for taking and uploading photos within the Yacht Services Hub mobile application. Your privacy is important to us, and we are committed to protecting your personal information.